SMS Terms and Conditions

Pure Cypress Dentist Patient Messaging

Pure Cypress Dentist offers an SMS messaging program for patients who consent to receive text messages from our practice.

Messages may include:

Appointment scheduling and confirmations.
Appointment reminders.
Rescheduling and appointment-related updates.
Responses to patient questions and requests for assistance.

This program does not include promotional or marketing messages.

By opting in, you agree to receive recurring patient-care text messages from Pure Cypress Dentist at the mobile number you provide. Some messages may be sent using automated technology.

Consent may be collected during a call with our office or automated phone assistant, during an office visit, or through a patient consent form.

Providing your phone number alone does not enroll you in this program. Consent is voluntary and is not a condition of purchasing services or receiving dental care.

During a phone call or office visit, our staff or automated phone assistant asks:

“May Pure Cypress Dentist send you recurring text messages about appointment scheduling, confirmations, reminders, and patient support at the mobile number you provided? Message frequency varies. Message and data rates may apply. Reply STOP to opt out or HELP for help. Consent is voluntary and is not a condition of receiving dental care. Our Privacy Policy and SMS Terms are available at purecypressdentist.com/privacy-policy/ and purecypressdentist.com/sms-terms/. Do you agree?”

We confirm the recipient’s mobile number and record their affirmative response, the date, and how consent was obtained before enrolling them.

Our patient form collects the patient’s name and mobile number and includes a separate, optional SMS consent checkbox, which is unchecked by default:

☐ I agree to receive recurring patient-care text messages from Pure Cypress Dentist at the mobile number provided, including appointment scheduling, confirmations, reminders, and patient support. Messages may use automated technology. Message frequency varies. Message and data rates may apply. Reply STOP to opt out or HELP for help. Consent is not a condition of receiving dental care. See our Privacy Policy and SMS Terms.

Patients who wish to enroll select the checkbox and submit the completed form to our office. We record their selection, mobile number, and the date consent was obtained.

Patients may submit the form and receive dental care without selecting the SMS checkbox.

Message Frequency and Charges

Message frequency varies depending on your appointments, requests, and interactions with our office.

Message and data rates may apply to messages you send and receive. Contact your wireless provider for information about your plan and any applicable charges.

How to Opt Out

To stop receiving text messages, reply STOP to a message from Pure Cypress Dentist at any time.

You will receive a confirmation of your opt-out. No further messages will be sent through this program unless you opt in again.

You may also contact our office at (714) 581-8585 to request that we stop sending text messages. Opting out of texting does not cancel your appointments or affect your access to dental care.

How to Get Help

Reply HELP to a message from us for assistance, or call our office at (714) 581-8585.

Message Delivery

Delivery depends on your wireless carrier and network availability and is not guaranteed.

Carriers are not liable for delayed or undelivered messages.

Privacy

We do not sell or share mobile phone numbers or SMS opt-in and consent information with third parties or affiliates for their marketing or promotional purposes.

For details about how we collect, use, and protect your information, please read our Privacy Policy.

Contact Us

Pure Cypress Dentist
9907 Walker St
Cypress, CA 90630
Phone: (714) 581-8585
Website: purecypressdentist.com